6 troubleshooting guides

Google Chrome

Model-aware symptoms, error codes, and safe checks related to Google Chrome products. Confirm the full model number before ordering parts.

6 guides

Google Chrome

Internet & Wi-Fi5 min
ERR_CONNECTION_RESET

Chrome ERR_CONNECTION_RESET

Chrome reached the network, but the connection was closed before the page finished loading. A router, VPN, security filter, proxy, browser state, or the website itself can reset the session.

Google ChromeOpen guide
Internet & Wi-Fi5 min
DNS_PROBE_FINISHED_NXDOMAIN

Chrome DNS_PROBE_FINISHED_NXDOMAIN

The DNS lookup did not return a usable address for the domain. The name may be mistyped, expired, temporarily unavailable, filtered, or failing through the current DNS resolver.

Google ChromeOpen guide
Internet & Wi-Fi5 min
NET::ERR_CERT

Chrome connection is not private

Chrome cannot validate the website certificate for the current connection. A wrong clock, expired certificate, captive portal, interception, or unsafe site configuration can trigger the warning.

Google ChromeOpen guide
Internet & Wi-Fi5 min
ERR_CONNECTION_REFUSED

Chrome ERR_CONNECTION_REFUSED

The destination was reached, but nothing accepted the connection on the requested service. The website may be down, blocked, misconfigured, or reachable only through a specific network.

Google ChromeOpen guide
Computers & printers4 min

Chrome pages not loading

Other apps or browsers reach the internet, but Chrome cannot load pages because of extensions, proxy or DNS settings, profile corruption, security filtering, or a stuck browser process.

Google ChromeOpen guide
Computers & printers4 min

Chrome keeps crashing

Chrome can crash because of a damaged profile, incompatible extension, graphics acceleration issue, low memory, outdated build, or security software conflict.

Google ChromeOpen guide