Check these locations
System information
Use About this Mac, Windows System Information, or the manufacturer support app.
Bottom cover
Look for model, type, MTM, product number, or service tag.
BIOS or UEFI
Firmware information commonly lists product and serial identifiers.
Before you look
- Prefer software lookup over removing covers.
- Do not publish service tags.
- Record the family and exact product-number suffix.
Which number do you need?
Model / Product name
Main support family.
Machine type / Product number
Exact configuration.
Serial / Service tag
Private unique identifier.
Search the problem with the exact model
Combine the full model number with the visible code or symptom. Keep spaces and suffixes for the first search, then try the same code without punctuation if needed.
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