Check these locations
Front panel
The marketed family name is normally printed near the display.
Rear or underside
Product number, serial, and regulatory model are commonly grouped here.
Configuration report
The control-panel report can list model, serial, firmware, and network details.
Before you look
- Power off before lifting a printer.
- Avoid hot fuser areas.
- Record both product name and product number.
Which number do you need?
Product name
Used for drivers and consumables.
Product number / SKU
Regional configuration.
Serial number
Unique device identifier.
Search the problem with the exact model
Combine the full model number with the visible code or symptom. Keep spaces and suffixes for the first search, then try the same code without punctuation if needed.
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