Check these locations
Settings menu
Open Support, About, Device information, or System information.
Rear label
Use a phone camera or mirror instead of moving a mounted TV.
Original box
The shipping label usually shows the complete model and screen size.
Before you look
- Do not move a large TV alone.
- Keep the serial number private.
- Include the full regional suffix.
Which number do you need?
Model code
Size, series, year, and regional configuration.
Version / Type
Production or panel revision.
Serial number
Unique unit identifier.
Search the problem with the exact model
Combine the full model number with the visible code or symptom. Keep spaces and suffixes for the first search, then try the same code without punctuation if needed.
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