Smart TVs identification

Where to find a smart TV model number

Use the settings menu, rear label, original box, or purchase account. Keep the complete screen-size and regional suffix.

Example formatsQN55Q80CAFXZAOLED55C3PUAXR-65X90L

Check these locations

1

Settings menu

Open Support, About, Device information, or System information.

2

Rear label

Use a phone camera or mirror instead of moving a mounted TV.

3

Original box

The shipping label usually shows the complete model and screen size.

Before you look

  • Do not move a large TV alone.
  • Keep the serial number private.
  • Include the full regional suffix.

Which number do you need?

Model code

Size, series, year, and regional configuration.

Version / Type

Production or panel revision.

Serial number

Unique unit identifier.

Search the problem with the exact model

Combine the full model number with the visible code or symptom. Keep spaces and suffixes for the first search, then try the same code without punctuation if needed.

Search smart tvs guides