Check these locations
Door opening
Inspect the rim around the drum after the machine has stopped.
Door or lid
Check the inner face of the door or underside of a top-loader lid.
Rear panel
Use a phone camera without moving a connected machine unsafely.
Before you look
- Pause the cycle and wait for the drum to stop.
- Do not tip or move a connected machine.
- Photograph the entire label.
Which number do you need?
Model / E-Nr
Exact product family and configuration.
Serial / S/N
Unique unit identifier; keep it private.
Product code / PNC
Regional or parts configuration.
Search the problem with the exact model
Combine the full model number with the visible code or symptom. Keep spaces and suffixes for the first search, then try the same code without punctuation if needed.
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