Match the symptom, then work through the safe checks.
1. What best matches what you observe?
2. Complete only the checks that are safe for you.
Show stop conditions
- Panel is cracked, wet inside, or hot
- A button remains stuck
- Internal control access is needed
Likely causes
- Control lock is enabled
- The lock control must be held for a set time
- Touch panel is not registering
- Control is stuck in a locked state
Quick checks, in order
Find the lock symbol
Look for Control Lock, Child Lock, or a padlock.
Hold the marked control
Use the duration printed on the panel or manual.
Dry and clean the panel
Moisture can block touch input.
Power-cycle only if documented
A persistent lock may require service.
What happens when LOC appears?
This is usually a setting, not a hardware failure.
A button may be held, wet, or failing.
Confirm power and model-specific lock instructions.
Stop and get qualified help when
- Panel is cracked, wet inside, or hot
- A button remains stuck
- Internal control access is needed
Official support and model manuals
Use the full model number from the rating label. The manufacturer manual is the deciding reference when codes differ by region or product family.
Frequently asked questions
What does LOC mean on a Whirlpool washer?
On many model families, LOC indicates that control lock is enabled. Confirm the exact model and region because the same display can be used differently.
Can I clear LOC by unplugging the washer?
A short power reset may clear a temporary state, but it will not fix a blocked hose, leak, failed sensor, motor, heater, or wiring fault. Stop if the code returns.
Should I replace a part based only on the code?
No. A code identifies a system or condition, not always the failed component. Complete safe external checks and use the model-specific manual or qualified service.