Match the symptom, then work through the safe checks.
1. What best matches what you observe?
2. Complete only the checks that are safe for you.
Show stop conditions
- Unexpected movement occurs
- A burning smell develops
- Internal sensor diagnosis is required
Likely causes
- A load is present during a cleaning cycle
- The appliance detected weight or movement
- Items were left inside
- Sensor or control falsely detects a load
Quick checks, in order
Remove all items
Cleaning cycles should be run empty.
Restart the cleaning cycle
Use the required cleaner and program.
Check for trapped items
Inspect the drum or rack area.
Arrange service if empty and persistent
Load sensing may need diagnosis.
What happens when rL appears?
Remove them and restart.
A sensor or control may be falsely detecting a load.
Confirm the exact model code in the manual.
Stop and get qualified help when
- Unexpected movement occurs
- A burning smell develops
- Internal sensor diagnosis is required
Official support and model manuals
Use the full model number from the rating label. The manufacturer manual is the deciding reference when codes differ by region or product family.
Frequently asked questions
What does rL mean on a Whirlpool washer?
On many model families, rL indicates that a load was detected during cleaning. Confirm the exact model and region because the same display can be used differently.
Can I clear rL by unplugging the washer?
A short power reset may clear a temporary state, but it will not fix a blocked hose, leak, failed sensor, motor, heater, or wiring fault. Stop if the code returns.
Should I replace a part based only on the code?
No. A code identifies a system or condition, not always the failed component. Complete safe external checks and use the model-specific manual or qualified service.