58 troubleshooting guides

Samsung

Model-aware symptoms, error codes, and safe checks related to Samsung products. Confirm the full model number before ordering parts.

38 guides

Washing machine

Home appliances4 min
4C / 4E

Samsung washer 4C / 4E error

The 4C / 4E display on many Samsung washing machines indicates that water is not entering correctly. Codes can vary by model, so match the full model number to the official manual before ordering parts.

Home appliances4 min
4C2

Samsung washer 4C2 hot/cold error

Samsung groups 4C2 with hot/cold supply errors such as 4E2, CE, 14C2, and nF1. On supported models the cold inlet is receiving water that is too hot, most commonly because the hot and cold supply hoses are connected to the wrong inlets.

Home appliances5 min
5C / 5E

Samsung washer 5C / 5E no-drain error

Samsung uses 5C / 5E for a drainage problem on supported washing machines. The first checks are the drain hose, its installation, and the user-accessible debris or pump filter where the model provides one.

Home appliances4 min
UE / Ub

Samsung washer UE / Ub error

The UE / Ub display on many Samsung washing machines indicates that the load is unbalanced for spinning. Codes can vary by model, so match the full model number to the official manual before ordering parts.

Home appliances4 min
dC1

Samsung washer dC1 error

The dC1 display on many Samsung washing machines indicates that the main door lock signal is abnormal. Codes can vary by model, so match the full model number to the official manual before ordering parts.

Home appliances4 min
dC3

Samsung washer dC3 Add Door error

Samsung specifically defines dC3 (and ddC) as an Add Door error on washer models equipped with that small secondary door. The control cannot confirm that the Add Door is closed and locked, so troubleshooting should stay focused on the Add Door opening, latch, trapped items, and visible damage rather than the main washer door.

Home appliances5 min
LC / LC1 / LE / LE1 / 1E / 1C

Samsung washer LC or LE error

Samsung uses LC, LC1, LE, LE1, and related displays for a water-level or leakage condition on supported washers. Look for moisture first, inspect visible supply and drain hoses, and run an empty no-additive test to identify excess detergent foam.

Home appliances4 min
LC1

Samsung washer LC1 error

The LC1 display on many Samsung washing machines indicates that water was detected in the washer base. Codes can vary by model, so match the full model number to the official manual before ordering parts.

Home appliances4 min
OC / OE

Samsung washer OC / OE error

The OC / OE display on many Samsung washing machines indicates that the washer detected an overfill. Codes can vary by model, so match the full model number to the official manual before ordering parts.

Home appliances4 min
SUd / 5UD / Sd / 5d / SUdS / 5Ud5

Samsung washer 5D error

Samsung 5d is a display variant of Sd or SUd on supported washers and means excessive suds were detected. The washer normally pauses and extends rinsing so the foam can dissipate, then continues automatically.

Home appliances4 min
HC / HE

Samsung washer HC / HE error

The HC / HE display on many Samsung washing machines indicates that the water-heating system is abnormal. Codes can vary by model, so match the full model number to the official manual before ordering parts.

Home appliances4 min
HC2

Samsung washer-dryer HC2 error

On supported Samsung FlexWash and washer-dryer combo families, HC2 points to the drying-heater system rather than the normal wash-water heater. Samsung's FlexWash guidance says to power-cycle once and seek service if HC2 returns.

Home appliances4 min
3C / 3E

Samsung washer 3C / 3E error

The 3C / 3E display on many Samsung washing machines indicates that the motor or motor feedback is abnormal. Codes can vary by model, so match the full model number to the official manual before ordering parts.

Home appliances4 min
8C / 8E

Samsung washer 8C / 8E error

The 8C / 8E display on many Samsung washing machines indicates that the vibration sensor signal is abnormal. Codes can vary by model, so match the full model number to the official manual before ordering parts.

Home appliances4 min
AC / AE

Samsung washer AC / AE error

The AC / AE display on many Samsung washing machines indicates that the control boards are not communicating. Codes can vary by model, so match the full model number to the official manual before ordering parts.

Home appliances4 min
AC6

Samsung washer AC6 error

The AC6 display on many Samsung washing machines indicates that communication with the inverter is interrupted. Codes can vary by model, so match the full model number to the official manual before ordering parts.

Home appliances4 min
tC / tE

Samsung washer tC / tE error

The tC / tE display on many Samsung washing machines indicates that the temperature sensor signal is abnormal. Codes can vary by model, so match the full model number to the official manual before ordering parts.

Home appliances4 min
1C / 1E

Samsung washer 1C / 1E error

The 1C / 1E display on many Samsung washing machines indicates that the water-level sensor signal is abnormal. Codes can vary by model, so match the full model number to the official manual before ordering parts.

Home appliances4 min
bC / bE

Samsung washer bC / bE error

The bC / bE display on many Samsung washing machines indicates that a control-panel button appears stuck. Codes can vary by model, so match the full model number to the official manual before ordering parts.

Home appliances4 min
9C1

Samsung washer 9C1 voltage error

Samsung groups 9C1 with washer voltage errors. On supported Active DualWash models Samsung specifically describes 9C1 as an over-voltage/electronic-control condition, so the first checks are the incoming power supply and whether the washer is on a proper dedicated circuit.

Home appliances4 min
9C2

Samsung washer 9C2 low-voltage error

Samsung identifies 9C2 as a washer voltage error and, on supported Active DualWash models, specifically as low voltage. The useful first checks are the plug, wall supply, and whether the washer is being fed through an unsuitable extension or overloaded circuit.

Home appliances4 min
UC

Samsung washer UC error

The UC display on many Samsung washing machines indicates that the power supply voltage is unstable. Codes can vary by model, so match the full model number to the official manual before ordering parts.

Home appliances4 min
PC

Samsung washer PC clutch-position error

Samsung defines PC (also PE on some models) as a clutch-position error: the washer cannot determine the clutch's position. This is distinct from PC1, where a clutch position was detected but the Hall-sensor signal is then abnormal.

Home appliances4 min
PC1

Samsung washer PC1 clutch Hall error

Samsung defines PC1 (also PE1 on some models) as an abnormal clutch Hall-sensor signal after the clutch position has already been detected. That makes PC1 a feedback-signal fault rather than the basic 'position cannot be detected' PC condition.

Home appliances4 min
ddC

Samsung washer ddC error

The ddC display on many Samsung washing machines indicates that the AddWash door was opened without pausing. Codes can vary by model, so match the full model number to the official manual before ordering parts.

Home appliances4 min
Hot

Samsung washer Hot error

The Hot display on many Samsung washing machines indicates that the drum is still too hot to unlock safely. Codes can vary by model, so match the full model number to the official manual before ordering parts.

Home appliances4 min
A0

Samsung washer A0 error

The A0 display on many Samsung washing machines indicates that the washer is in a test-related mode. Codes can vary by model, so match the full model number to the official manual before ordering parts.

Home appliances4 min
nF

Samsung washer nF error

The nF display on many Samsung washing machines indicates that the washer did not fill with water. Codes can vary by model, so match the full model number to the official manual before ordering parts.

Home appliances4 min
nd

Samsung washer nd error

The nd display on many Samsung washing machines indicates that the washer did not drain. Codes can vary by model, so match the full model number to the official manual before ordering parts.

Home appliances4 min
FL

Samsung washer FL door-lock error

Samsung includes FL in its normal washer door-error group, meaning the main door is not detected as closed and locked. This differs from dC3/ddC, which Samsung reserves for the Add Door on models that have the smaller secondary opening.

Home appliances4 min
LO

Samsung washer LO error

The LO display on many Samsung washing machines indicates that the door failed to unlock. Codes can vary by model, so match the full model number to the official manual before ordering parts.

Home appliances4 min
E2

Samsung washer E2 error

The E2 display on many Samsung washing machines indicates that a control-panel key is stuck. Codes can vary by model, so match the full model number to the official manual before ordering parts.

Home appliances4 min
2E

Samsung washer 2E voltage error

Samsung currently groups 2E with its washer voltage-error family. The code means the washer detected an irregularity in the electrical current or supply, so the useful first checks are the power source, dedicated circuit, extension-cord use, and whether a power interruption or breaker event occurred.

Home appliances4 min
SF

Samsung washer SF system error

Samsung lists SF, along with 5F and SF1/SF2/SF3 variants, as a washer system error. Unlike 2E, which Samsung places in the voltage-error family, SF does not have a normal external plumbing or load-balancing fix; Samsung's user-level path is a brief power reset followed by service if the error returns.

Home appliances4 min
Hr

Samsung washer Hr heater error

Samsung groups Hr with washing-machine heater errors, and older model-specific Samsung support describes Hr as a heater-relay operation fault. This is a wash-heating/control problem, not the washer-dryer HC2 drying-heater condition.

Home appliances4 min
SUd / 5UD / Sd / 5d / SUdS / 5Ud5

Samsung washer 5D error

Samsung 5d is a display variant of Sd or SUd on supported washers and means excessive suds were detected. The washer normally pauses and extends rinsing until foam falls, then continues automatically; 5E or 5C is a different drainage fault.

20 guides

Dishwasher

Home appliances4 min
4C / 4E

Samsung dishwasher 4C / 4E error

The 4C / 4E display on many Samsung dishwashers indicates that the dishwasher is not receiving enough water. Codes can vary by model, so match the full model number to the official manual before ordering parts.

Home appliances4 min
5C / 5E

Samsung dishwasher 5C / 5E error

The 5C / 5E display on many Samsung dishwashers indicates that the dishwasher cannot drain correctly. Codes can vary by model, so match the full model number to the official manual before ordering parts.

Home appliances4 min
LC / LE

Samsung dishwasher LC / LE error

The LC / LE display on many Samsung dishwashers indicates that the leak sensor detected water in the base. Codes can vary by model, so match the full model number to the official manual before ordering parts.

Home appliances4 min
OC / OE

Samsung dishwasher OC / OE error

The OC / OE display on many Samsung dishwashers indicates that the dishwasher detected too much water. Codes can vary by model, so match the full model number to the official manual before ordering parts.

Home appliances4 min
HC / HE

Samsung dishwasher HC / HE error

The HC / HE display on many Samsung dishwashers indicates that the water temperature or heater is abnormal. Codes can vary by model, so match the full model number to the official manual before ordering parts.

Home appliances4 min
3C

Samsung dishwasher 3C error

The 3C display on many Samsung dishwashers indicates that the wash pump is not operating as expected. Codes can vary by model, so match the full model number to the official manual before ordering parts.

Home appliances4 min
PC

Samsung dishwasher PC error

The PC display on many Samsung dishwashers indicates that the zone-wash diverter position is abnormal. Codes can vary by model, so match the full model number to the official manual before ordering parts.

Home appliances4 min
7E

Samsung dishwasher 7E error

The 7E display on many Samsung dishwashers indicates that the WaterWall reflector cannot move correctly. Codes can vary by model, so match the full model number to the official manual before ordering parts.

Home appliances4 min
bE / 6E

Samsung dishwasher bE / 6E error

The bE / 6E display on many Samsung dishwashers indicates that a control-panel button is held or stuck. Codes can vary by model, so match the full model number to the official manual before ordering parts.

Home appliances4 min
CE

Samsung dishwasher CE error

The CE display on many Samsung dishwashers indicates that the control modules are not communicating. Codes can vary by model, so match the full model number to the official manual before ordering parts.

Home appliances4 min
PE

Samsung dishwasher PE error

The PE display on many Samsung dishwashers indicates that the half-load or zone-wash connection is abnormal. Codes can vary by model, so match the full model number to the official manual before ordering parts.

Home appliances4 min
tE

Samsung dishwasher tE error

The tE display on many Samsung dishwashers indicates that the temperature sensor signal is abnormal. Codes can vary by model, so match the full model number to the official manual before ordering parts.

Home appliances4 min
9E

Samsung dishwasher 9E error

The 9E display on many Samsung dishwashers indicates that the dishwasher detected an insufficient water level. Codes can vary by model, so match the full model number to the official manual before ordering parts.

Home appliances4 min
1E

Samsung dishwasher 1E error

The 1E display on many Samsung dishwashers indicates that the filter or water-level path needs attention. Codes can vary by model, so match the full model number to the official manual before ordering parts.

Home appliances4 min
HC2

Samsung dishwasher HC2 error

The HC2 display on many Samsung dishwashers indicates that the drying heater temperature is abnormal. Codes can vary by model, so match the full model number to the official manual before ordering parts.

Home appliances4 min
LC1

Samsung dishwasher LC1 error

The LC1 display on many Samsung dishwashers indicates that water was detected in the dishwasher base. Codes can vary by model, so match the full model number to the official manual before ordering parts.

Home appliances4 min
bC2

Samsung dishwasher bC2 error

The bC2 display on many Samsung dishwashers indicates that a button has been pressed continuously. Codes can vary by model, so match the full model number to the official manual before ordering parts.

Home appliances4 min
dC

Samsung dishwasher dC error

The dC display on many Samsung dishwashers indicates that the dishwasher door is not latched. Codes can vary by model, so match the full model number to the official manual before ordering parts.

Home appliances4 min
AP

Samsung dishwasher AP error

The AP display on many Samsung dishwashers indicates that the dishwasher is in Wi-Fi setup mode. Codes can vary by model, so match the full model number to the official manual before ordering parts.

Home appliances4 min
PC1

Samsung dishwasher PC1 error

The PC1 display on many Samsung dishwashers indicates that the diverter position cannot be confirmed. Codes can vary by model, so match the full model number to the official manual before ordering parts.