Match the symptom, then work through the safe checks.
1. What best matches what you observe?
2. Complete only the checks that are safe for you.
Show stop conditions
- Water is above normal level
- Appliance fills while off
- Internal sensor access is required
Likely causes
- Pressure or water-level sensor is abnormal
- Pressure path may be blocked internally
- Foam affects level detection
- Inlet or drain changes level unexpectedly
Quick checks, in order
Check for visible overfill
Close water if the level is rising abnormally.
Run one drain attempt
Retained water can keep the signal active.
Eliminate excess detergent
Foam can affect pressure readings.
Do not bypass level protection
Sensor diagnosis needs service.
What happens when 1C / 1E appears?
Close water and do not restart.
Sensor, hose, wiring, or control may report incorrectly.
Check siphoning, inlet leakage, and drain installation.
Stop and get qualified help when
- Water is above normal level
- Appliance fills while off
- Internal sensor access is required
Official support and model manuals
Use the full model number from the rating label. The manufacturer manual is the deciding reference when codes differ by region or product family.
Frequently asked questions
What does 1C / 1E mean on a Samsung washer?
On many model families, 1C / 1E indicates that the water-level sensor signal is abnormal. Confirm the exact model and region because the same display can be used differently.
Can I clear 1C / 1E by unplugging the washer?
A short power reset may clear a temporary state, but it will not fix a blocked hose, leak, failed sensor, motor, heater, or wiring fault. Stop if the code returns.
Should I replace a part based only on the code?
No. A code identifies a system or condition, not always the failed component. Complete safe external checks and use the model-specific manual or qualified service.