Match the symptom, then work through the safe checks.
1. What best matches what you observe?
2. Complete only the checks that are safe for you.
Show stop conditions
- FL remains after the main door is correctly closed
- The main door, handle, hinge, latch, or seal is damaged
- The door interlock, wiring, or control circuit would need testing
Likely causes
- The main washer door is not fully closed
- Laundry or another item is trapped between the main door and seal
- The main-door latch is loose, damaged, or not reaching the locked position
- The door-lock switch, alignment, wiring, or control feedback needs model-specific diagnosis
Quick checks, in order
Clear the main door opening
Open the main washer door and move all laundry fully inside the drum. Check the visible seal and latch area for trapped material.
Close the main door normally
Samsung advises checking that the latch is securely fixed and that the door is closed and secured correctly. Do not slam or force the latch.
Inspect the latch and door for damage
Look for a loose handle, cracked latch, sagging door, or visible alignment problem before attempting another cycle.
Arrange service if FL persists
If the main door is clearly closed and FL remains, the lock/feedback path needs model-specific diagnosis. Do not bypass the door interlock.
Can the washer confirm the main door is closed and locked?
The main door was not seating completely. Keep garments away from the seal and latch area on future loads.
The latch, lock feedback, alignment, wiring, or control may need service diagnosis. Do not repeatedly force the handle.
Use the dC3 guide instead; Samsung defines that code specifically for the secondary Add Door.
Stop and get qualified help when
- FL remains after the main door is correctly closed
- The main door, handle, hinge, latch, or seal is damaged
- The door interlock, wiring, or control circuit would need testing
Official support and model manuals
Use the full model number from the rating label. The manufacturer manual is the deciding reference when codes differ by region or product family.
Frequently asked questions
What does FL mean on a Samsung washer?
Samsung lists FL with its main door errors: the door is not detected as closed and locked.
Is FL an Add Door code?
No. Samsung identifies dC3/ddC as the Add Door error. FL belongs to the general main-door error group.
Can I bypass the door lock to finish a cycle?
No. The door interlock is a safety device and should not be bypassed. Persistent FL requires model-specific service.