Phones & tablets4 min
AirPods connected, no audio
Audio output may be routed elsewhere, one AirPod may not be detected or charged, automatic switching may move the connection, or the pairing state may be stuck.
AppleOpen guide
4 matching guides
Connected but no sound.
A connected status does not guarantee that the device is the active media output. Compare call and media profiles separately.
Phones & tablets4 min
Android Bluetooth connected, no audio
Media audio may be disabled for the device, output may be routed elsewhere, another device may hold the connection, or the Bluetooth profile may be stuck.
AndroidOpen guide
Phones & tablets4 min
iPhone Bluetooth connected, no audio
Audio may still be routed to the iPhone, another device, a call profile, or a muted output even though the Bluetooth accessory shows connected.
AppleOpen guide
TV & entertainment4 min
Spotify playing with no sound
The progress bar can move while audio is routed to another device, muted by the system or app mixer, controlled by Spotify Connect, or blocked by an audio driver or app state.
SpotifyOpen guide