Guided check
0/4 checkedMatch the symptom, then work through the safe checks.
1. What best matches what you observe?
2. Complete only the checks that are safe for you.
4 user-level checks are available in this guide.Stop immediately if any warning condition applies.
Show stop conditions
- The machine makes a loud grinding sound
- There is burning odor or overheating
- Internal circulation-pump testing is needed
Likely causes
- Spray-arm holes are blocked or the arms cannot rotate
- Items block the detergent door or water paths
- Water temperature or fill level is too low
- Detergent is old, damp, or unsuitable
- The filter, circulation pump, or diverter is restricted
Quick checks, in order
Check loading and spray-arm movement
Make sure tall items do not stop the arms and dishes face the spray zones.
Clean the filter and spray-arm holes
Use the model instructions and non-damaging tools.
Run hot water at the sink first
This reduces the amount of time the dishwasher starts with cold water.
Use fresh approved detergent
Follow the dosage guidance for water hardness and soil level.
What remains on the dishes?
Food particles
Focus on loading, filter condition, spray arms, fill, and circulation.
White film
Hard water, excessive detergent, or poor rinsing may be responsible.
Greasy residue
Check water temperature, detergent, cycle selection, and circulation performance.
Stop and get qualified help when
Do not continue troubleshooting if any of these apply:
- The machine makes a loud grinding sound
- There is burning odor or overheating
- Internal circulation-pump testing is needed
Frequently asked questions
Should dishes be fully rinsed first?
Remove large food pieces, but many modern detergents work best when some normal soil remains.
Why is only the top or bottom rack dirty?
A blocked spray arm, loading obstruction, or diverter problem may affect one wash zone.
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