Match the symptom, then work through the safe checks.
1. What best matches what you observe?
2. Complete only the checks that are safe for you.
Show stop conditions
- The odor is burning or electrical
- There is sewage backup or contaminated water
- Cleaning would require mixing chemicals
Likely causes
- Food remains in the filter or sump
- Water is not draining completely
- The drain hose allows sink water to flow back
- The door stays closed while the interior is damp
- A non-dishwasher-safe item is overheating
Quick checks, in order
Clean the filter and visible sump
Disconnect power and follow the model instructions. Use gloves if broken glass may be present.
Confirm complete drainage
Run Cancel/Drain and check the hose, air gap, and sink connection.
Run the approved cleaning cycle
Use only dishwasher-approved products and never mix cleaners.
Air the interior
After unloading, leave the door slightly open when safe.
What does the odor resemble?
Clean the filter, sump, seals, and spray areas and improve routine maintenance.
Check drain-hose routing, air gap, disposer, and household drain backflow.
Stop the cycle, disconnect power, and inspect for a fallen plastic item only after cooling.
Stop and get qualified help when
- The odor is burning or electrical
- There is sewage backup or contaminated water
- Cleaning would require mixing chemicals
Frequently asked questions
Can bleach be used in every dishwasher?
No. Bleach can damage stainless-steel interiors and must never be mixed with other cleaners. Follow the exact manual.
Why does the smell return after cleaning?
Incomplete drainage or backflow from the sink can reintroduce dirty water after the filter is cleaned.