Match the symptom, then work through the safe checks.
1. What best matches what you observe?
2. Complete only the checks that are safe for you.
Show stop conditions
- The problem followed liquid exposure or a hard impact
- The phone is swollen or unusually hot
Likely causes
- A case, debris, or screen protector blocks an opening
- Audio is routed through a Bluetooth accessory
- The affected app lacks microphone permission
- One microphone module is damaged by liquid or impact
Quick checks, in order
Remove the case and disconnect Bluetooth
Retest with the phone uncovered.
Make short recordings in multiple Apple apps
Compare Voice Memos, rear video, and front video.
Check microphone permission for the affected app
Use Settings > Privacy & Security > Microphone.
Stop before inserting tools or liquids
Microphone meshes are delicate.
Which recording fails?
The lower microphone path or opening may be affected.
A different microphone module or opening may be affected.
Permission, app settings, or app software is likely.
Stop and get qualified help when
- The problem followed liquid exposure or a hard impact
- The phone is swollen or unusually hot
Official support and model manuals
Use the full model number from the rating label. The manufacturer manual is the deciding reference when codes differ by region or product family.
Frequently asked questions
Does iPhone use more than one microphone?
Yes. Different apps and camera directions can use different microphone locations.
Should I clean the mesh with a pin?
No. Sharp tools can damage the mesh or microphone.