Phones & tablets troubleshooting

iPhone microphone is not working

Blocked microphone openings, Bluetooth routing, app permissions, a case, software state, liquid, or hardware damage can make calls or recordings silent or muffled.

Reviewed Jul 17, 20264 minute guideiPhone microphone
Quick answer

Blocked microphone openings, Bluetooth routing, app permissions, a case, software state, liquid, or hardware damage can make calls or recordings silent or muffled.

Start here: Remove the case and disconnect Bluetooth. Retest with the phone uncovered.
Guided check

Match the symptom, then work through the safe checks.

0/3 checked

1. What best matches what you observe?

2. Complete only the checks that are safe for you.

Stop before inserting tools or liquidsMicrophone meshes are delicate.Professional
3 user-level checks are available in this guide.Stop immediately if any warning condition applies.
Show stop conditions
  • The problem followed liquid exposure or a hard impact
  • The phone is swollen or unusually hot

Likely causes

  • A case, debris, or screen protector blocks an opening
  • Audio is routed through a Bluetooth accessory
  • The affected app lacks microphone permission
  • One microphone module is damaged by liquid or impact

Quick checks, in order

Remove the case and disconnect Bluetooth

Retest with the phone uncovered.

safe

Make short recordings in multiple Apple apps

Compare Voice Memos, rear video, and front video.

safe

Check microphone permission for the affected app

Use Settings > Privacy & Security > Microphone.

safe

Stop before inserting tools or liquids

Microphone meshes are delicate.

Professional

Which recording fails?

Voice Memos only

The lower microphone path or opening may be affected.

Front or rear video only

A different microphone module or opening may be affected.

Only one third-party app

Permission, app settings, or app software is likely.

Stop and get qualified help when

Do not continue troubleshooting if any of these apply:
  • The problem followed liquid exposure or a hard impact
  • The phone is swollen or unusually hot

Official support and model manuals

Use the full model number from the rating label. The manufacturer manual is the deciding reference when codes differ by region or product family.

Frequently asked questions

Does iPhone use more than one microphone?

Yes. Different apps and camera directions can use different microphone locations.

Should I clean the mesh with a pin?

No. Sharp tools can damage the mesh or microphone.

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