Match the symptom, then work through the safe checks.
1. What best matches what you observe?
2. Complete only the checks that are safe for you.
Show stop conditions
- Water is near an outlet or electrical connection
- The leak continues with power off
- The cabinet must be removed to locate the source
Likely causes
- An inlet or drain hose connection is loose
- Too much or incorrect detergent is causing foam overflow
- The pump filter cap or emergency hose is not sealed
- The door gasket is damaged or contains trapped debris
- An internal hose, tub, valve, or pump is leaking
Quick checks, in order
Stop the cycle and disconnect power
Turn off the water supplies if the leak continues.
Dry the floor and identify timing
Note whether the leak starts while filling, washing, draining, or only after the cycle.
Inspect visible hoses and caps
Check accessible connections, the filter cap, and the emergency drain hose plug.
Do not tip or open the cabinet
Internal leak tracing should be performed by qualified service.
When does the water appear?
Focus on supply hoses, inlet connections, the dispenser, and excess water pressure.
Check the drain hose, filter cap, pump area, and household drain connection.
Clean and inspect the gasket and glass for trapped fabric or damage.
Close the water valves; an inlet valve or supply connection may be leaking.
Stop and get qualified help when
- Water is near an outlet or electrical connection
- The leak continues with power off
- The cabinet must be removed to locate the source
Frequently asked questions
Can too much detergent cause a leak?
Yes. Excess foam can escape through vents, the dispenser, or the door area and look like a water-system leak.
Should I run another cycle to find the leak?
Only if the area is electrically safe and the leak was minor. Stop immediately if water approaches wiring or the leak is substantial.