TV & entertainment4 min
TV has sound but no picture
A wrong input, software freeze, backlight failure, loose source connection, or display hardware fault can leave audio working with a dark screen.
Smart TVOpen guide
2 troubleshooting guides
TV & entertainment
Smart TV, console, audio, remote, and streaming problems.
TV & entertainment4 min
PlayStation controller will not connect
The controller may be paired to another device, discharged, using a charge-only cable, or unable to complete Bluetooth pairing.
PlayStationOpen guide